We highly encourage you to make all your purchases online. You can email us at [email protected] for any help. We unfortunately are not doing test rides or rentals at the moment. We are very busy building and servicing bikes on a first-in, first-out basis. New bike purchases have a 3 to 4 week build time. Our service department is also booking one month out. For order and shipping statuses, along with booking a service or warranty repair, please email us at [email protected] We have reduced our store hours so we can focus on getting bikes built faster. We are now open from 1 to 6pm Monday to Friday, 11am to 5pm on Saturdays, and are now closed on Sundays. We are trying our best to help each customer on a first-in basis. Please be patient with us and we will contact you when your bike is ready for pick up. Thank you so much for your business and helping us grow the clean electric bike movement.