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The parts warranty is provided with the purchase of a new e-bike, this is covered by each brand/manufacturer; warranty can range from one to two years. Warranty applicable to original owner ONLY, this is non-transferable. For complete warranty information, please see the supplied documentation included with your ebike.
Amego EV charges *100% labour rates for any warranty related issues, as well as warranty processing, For example: Diagnosing the problem, parts installation, overhauling and/or cleaning.
Warranty will be voided if:
-The bike has suffered impacts and/or collisions, or damaged by the user.
-Any electrical component has been altered by a *Non-official and/or certified technician.
-Installation of parts and/or accessories not originally intended/compatible with the ebike as sold.
-Improper follow-up maintenance.
-Not following what is instructed in the owner's manual.
-If the bike has more than 3,500 kilometres or is being brought in for service over a year after purchasing, whichever condition arises first.
*Determining warranty is reserved to the discretion of Amego EV.
*Amego Electric Vehicles Inc. is not responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.
*Wear and tear is not covered under warranty. For example: Brakes, brake pads, drivetrain (chain, freewheel/cassette, cranks), cable, cable housing, brake levers, shifters, shift cable, quick release skewers, tubes, tires, spokes, rims, hubs, suspension fork, bell.
*Only Amego products will be offered a 50% discount on our labour rate, within the first 90 days after the original purchase
*Each brand/manufacturer will determine qualified technicians to work on their bikes, as well as certifying them.
*Warranty is non-transferable. It is only valid for original bike owner.