E-Bike Warranty Information

Consumer Warranty

Every new e-bike purchased from Amego EV comes with a manufacturer's parts warranty. Coverage varies by brand and is intended to protect you against manufacturing defects under normal personal use.

Commercial Use Warranty

If your e-bike is used for commercial purposes - including delivery, courier, or rental services - a more limited warranty applies.

Warranty Submission Fees

A flat inspection and diagnosis fee applies when submitting a warranty claim. Your bike must be within its warranty period, under the mileage limit, and properly maintained.

Part installation is billed separately. Commercial use bikes have a limited warranty period. Special order parts and manufacturer submissions may incur additional fees.

What Can Void Your Warranty

The following situations may reduce or eliminate your warranty coverage. When in doubt, contact us before making modifications or repairs.

1. Commercial use without disclosure - using a consumer-purchased bike for delivery, courier, or rental services voids coverage.
2. Unauthorised modifications - third-party batteries, chargers, or electrical components not approved by the manufacturer.
3. Incompatible or non-original parts - alterations using parts not designed for your specific model.
4. Improper storage or weather damage - including storing the bike outdoors or leaving the battery fully discharged over winter.
5. Theft, vandalism, or intentional damage - Amego is not liable for damage occurring after delivery.
6. Improper transport - loading beyond the 275 lb weight limit (including the bike), using unsupported car racks, or failing to secure the bike properly.
7. Improper maintenance - failing to service the bike at regular intervals. Refer to your owner's manual for recommended schedules.
8. Opened or disassembled electrical components - any unauthorised access to electrical systems voids related coverage.
9. Unauthorised repairs - repairs by anyone not authorised by the manufacturer that result in further damage.
10. High-pressure or improper cleaning - pressure washing electrical or mechanical components.
11. Accident or crash damage - Amego does not cover damage resulting from collisions or falls.
12. Third-party services or parts without prior approval - any repairs or replacements done without written agreement from Amego.

Parts Not Covered by Warranty

The following components are considered wear items or consumables and are excluded from warranty coverage regardless of usage:

• Brake pads and brake discs
• Tires and inner tubes
• Chains, cassettes, chainrings, and cogs
• Bearings and bearing seats
• Seals, O-rings, and airtight seals
• Cables and cable housing
• Grips, handlebar tape, and rubber coatings
• Spokes and rim braking surfaces
• Seatposts and kickstands
• Fenders, chain guides, and foam parts
• Fork bump stops and shock coatings
• Springs, slide rings, and plain bushings
• Freewheel bodies and shifting components
• Dust rings

Important Notices

Warranty eligibility is determined at the sole discretion of Amego EV.

Amego Electric Vehicles Inc. is not responsible for any direct, indirect, or consequential damages - including personal injury, property damage, or economic losses - whether based on contract, warranty, negligence, or product liability.

Incidental or consequential damages are not covered. Please refer to your owner's manual for full guidance on safe operation and maintenance.