About Us - We're Your E-Bike Experts

Founded in 2010, Amego has become Canada's trusted electric bicycle experts and a leader in the electric bike movement. Its purpose is to transform transportation to enhance the world. Amego focuses on selling electric bikes for transportation as a car alternative. Amego has 4 locations in Canada to best serve you, a retail store and service centre downtown Toronto, a retail large warehouse in midtown Toronto, and a retail store in Calgary that has a large expert service area and warehouse storage. 

Where We Sell


Downtown Toronto (533 Richmond St. W): Have a 2-story showroom where you can see and test most of the electric bikes. 

Amego Showroom

Midtown Toronto (87 Wingold Ave): Have a large warehouse and showroom where you can see and test ride our top models. 

Online: Amego ships across Canada and the United States from our warehouse in Toronto. 


Calgary Alberta (506 42nd Ave SE) 

Our newest addition to Canada our Calgary store brings our awesome lineup of ebikes to Alberta from NCM to Stromer, Aventon, Tern, Gazelle and CUBE. we offer top notch service on all bikes like Ebike, mountain bikes, road and tri bikes our technicians are S-TEC approved, LEVA and Bosch Certified.


Electric Bike Experts


  1. 12 Years Experience Servicing and Selling eBikes
  2. Full Electric Bike Service from 2 locations with 8 Repair Stands (6 being Parktool Electric Stands)
  3. Offer the Best Performing Electric Bikes at the Best Pricing
  4. Largest In-Stock inventory of top branded E-Bicycles, Parts, and Accessories 
  5. Large Passionate Team of E-Bike Experts who strive to offer a Limitless Experience 

Amego Downtown Team


Core Values


  1. Offer a Limitless Electric Experience – Through Knowledge & Prevention
  2. Continual Improvement – Being the Best at What We Do, Problem Solving
  3. Excite & Spread – Passion for Electric Bikes & the Electric Movement
  4. Be Genuine & Helpful – Caring about our Customers & our Work
  5. Sustainability—For the Environment & our Business




Amego Electric Vehicles was founded in 2010 by entrepreneur Virginia Block. Growing up 6 hours north of Toronto, Block had a close connection to her natural environment and a strong motivation to make a positive impact wherever she put her energy.

Her grit and determination led her to begin development on Amego’s first product line from the ground up, working directly with manufacturers in Asia to build electric bikes that offer high quality and great value. When she opened her original location, it was a live/work space, with her bedroom just above the showroom floor.

Since then, Amego has grown to become Canada’s largest electric bicycle retailer, complete with warehousing, international shipping and a complete Amego branded electric bicycle lineup.

Amego has developed strong industry-wide relationships, becoming a key sales and service center for high-end international brands such as Riese & Muller, Stromer, Gazelle, Tern, Benno, BionX, Haibike and others.

As Amego has grown, it has become Canada’s most trusted electric bicycle expert and a leader in the electric bike movement. If it means staying late, working weekends or express shipping parts, the team goes above and beyond to do everything possible to help its valued customers and provide a ‘Limitless’ Amego experience.





Contact us
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Contact details
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  • Address
    • 533 Richmond St W. (Portland Entrance)
    • Toronto, ON, M5V 3Y1
Frequently asked questions
1 Order Timelines

Amego is building and shipping bikes on a first in first out basis. Bicycles will be inspected then shipped typically within 7-10 days.

Bikes that are out of stock will be special ordered and, depending on where the bike is coming from, additional days can be expected.

Once your bike has shipped, it will arrive to you within the normal shipping times which depend on your location in North America. You will receive an email with shipping details and tracking information once your bike is prepped to go out.

As always, if we can do better on timelines you will be notified.

For more GENERAL information regarding shipping and returns click HERE.

We do have some in-stock bikes available at our Richmond Street location for on-site purchase.  Otherwise normal building and shipping timelines for bikes apply on a first in first out basis. We will notify you when your bike is ready to be picked up based on the timelines noted above.

Please feel free to utilize our CHAT function on our website for immediate response.   Otherwise, email your questions to us at [email protected] or call us at 1.416.907.4922. Let us know how we can help. 

If you placed your order online and have an order number available, your bike is in queue and will be processed ASAP.

If you’ve sent us an email that includes your order number, you can expect a reply back to that email. There is no need to send multiple emails or make multiple calls. Trust that we will contact you when we have a solid ETA.

Due to an increase in demand for new bikes, our normal service times are booked 2 weeks to 1 month out.

Email us at [email protected] with SERVICE in the subject line with any additional questions you might have. 

For more information on the services we offer and pricing click HERE.

2 Buying A New Bike

Yes! We are currently offering test rides at our Richmond location in Toronto. We do our best to follow best practices for social distancing and mask wearing.


Yes we do. We offer quick and easy financing in partnership with PayBright. Click HERE for all the details.

Absolutely! Food delivery, with Uber Eats, Foordora, Doordash, etc. is an extremely popular way to earn money through riding your e-bike. Find out more about our UBER Eats discounts HERE!

No. We do not offer this. We focus our business on the sales of new e-bikes and service of existing bikes. Generally we encourage customers to sell their own bikes via Kijiji or some similar service. 

We provide FREE delivery in Canada for bikes over $1900 and charge $150 to ship bikes to the USA. Shipping charges over $250 per bike will be billed to the customer before the shipment.

Your bike will arrive typically 90% assembled. The handle bars, and pedals with some accessories will need to be installed. Please do a safety inspection or have a bike shop review the bike before your first ride. 

A manufacture warranty is provided on parts to repair manufacturer defects. Wear and tear is not covered under warranty. Amego will facilitate the warranty with the manufacture for you. Labour is not included in the warranty. For more information click HERE.


Owner manuals can be found HERE.

How-to videos can be found HERE.

For more details on returns click HERE.



Keep your tires at the correct tire pressure, the exact varies bike to bike. Amego brand bikes are typically around 50-60 psi, Mountain bikes are usually 44psi and fat bikes are typically 20 psi. Your tire psi will be listed on the side of your tire

  • Not doing this can damage the rim of your bike and decrease the distance you can travel on 1 battery charge


Replace break pads every 1,500 - 2,000kms. If you hear a squeaking as if metal on metal that means you have entirely rubbed away your break pads, breaking would be delayed and you would be sharpening your breaks.



Do not store battery in environments that are too hot and too cold (you can ride using them in the winter and in summer)

Do not fully drain your battery, you should charge your battery when its hits around 30% full charge

Do not forget about your battery while its charging, over charging a battery can damage it. For most batteries sold, do not charge for longer than 8 hours


Do not store bikes in sub zero temperature 

Chain and freewheel 

To get up hills easier, without breaking a sweat. To save on gas, parking, and insurance. To commute while improving our air quality, and reduce your carbon footprint! To make money delivering food, or to push your MTB performance! To get to work or play easier, or to keep your old pace! Perhaps, to show you care for the environment. Or even to simply bolt around the city or country faster, without the need for a car. Why you ride an e-bike is your decision, albeit at Amego we guarantee it will be a 'limitless' experience. 

The range of your e-bicycle depends on the motor, the size of battery, how well you take care of your bike and what level of assist you use. Even then, after all, if you do run out of battery you can still pedal any e-bicycle like any other bicycle, so you can go as a far as you have energy. 

Many e-bicycles limit their pedal assist to 32 kmh (20 mph), however there are styles that can reach speeds in excess of 45 kmh (28mph) - these are called s-pedelecs or speed pedelecs

In Ontario Government regulations prohibits E-bikes from traveling faster than 32km/h. Check out E-bike regulations HERE.

Generally, it takes between 4 - 8 hours for an e-bike's lithium ion battery to charge fully from empty. 

You can generally charge your bike battery on or off of the bike. Electric bikes will ship to you with an adapter that can be plugged into any standard outlet.

Some of our e-bikes have a throttle which can be engaged once you get going. However, the majority of our e-bikes are pedal-assist entirely - meaning the motor will only engage as you pedal. 

Yes you can. E-bikes are heavier than ordinary bikes, but still safe to put on a high quality bike rack

Always use a lock of the highest quality when locking your e-bike outside. If you are leaving your e-bike locked outside for longer than 5 minutes, take your battery with you. If you are leaving it outside for longer than a few hours take it inside with you. No lock is impervious to sustained effort. 

As a further measure, we record and register serial numbers of all e-bikes bought from our store, so in case of the unfortunate scenario that yours is stolen, we will know if anyone who is not you attempts to buy a battery for it. 


Pedal assist is the primary feature of e-bikes, which helps you turn the pedals through use of the motor, powered by the battery. With pedal assist you do not need a throttle. There are two main types of pedal assist: cadence sensor, and torque sensor. 

A cadence sensor is simply a magnet on the crank that turns the motor on when you start pedalling. It is called a cadence sensor because it moves the pedals at a pre-set cadence. Hence, regardless of the pressure you put on the pedals, the pedals will move to the speed of the cadence. 

A torque sensor is a more sophisticated piece of technology, in that it measures the force you put on the pedal over the entire rotation, to provide the appropriate amount of power to the motor. If you pedal lighter, less power goes to the motor. If you pedal harder, more power goes to the motor, and the faster you go.

In sum, a cadence sensor measures if you are pedalling, while a torque sensor measures how hard you are pedalling. 


All e-bikes must respect the rules of the road, which vary locally, from province to province, from state to state. Typically all riders must be 16 and older, wear a helmet, and follow the rules of a bicycle. 

Find out more about the laws and regulations HERE

Yes, typically speaking. In Ontario, every e-cyclist must wear a helmet. Please check your local laws for the most accurate information.

6 Location & Hours

We are located at 533 Richmond Street West, Toronto, Ontario. 

Downtown Toronto, at the intersection of Portland St. and Richmond St. W.  Our entrance is on Portland, south of Richmond St. W. 

Our warehouse is located at 87 Wingold Ave. Unit 4, Toronto, Ontario and has a showroom offering test rides and consultations.


Calgary Alberta, We are located at 506 42nd Ave SE Our newest addition to the Amego brand. We are open for test rides, Consultations & Service are all available at our new location.

For more information check out the details HERE.

Monday to Friday: 10:30am - 6:30pm

Saturday: 10:30am - 5pm

Sunday: Closed

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