Shipping, Delivery & Returns

 Shipping & Delivery

Free shipping on orders over $250 to the continental US & Canada. Excludes remote areas, electric scooters, and batteries. Products will be shipped out from our warehouse downtown Toronto within 2-3 business days, as long as we have the products in stock. If your product is on back order we will e-mail you the arrival date and you can decide if you would like to wait for it. All products can be picked up for free at our corporate dealership in Toronto, Canada. For larger orders or specialty orders, choose free pick-up/free shipping then give us a call to work out the best shipping method for your needs. 
Returns & Replacements
Unused electric bikes, parts, and accessories may be returned within 30 days of the delivery of the product in its original non-damaged packaging. Shipping costs are not reimbursed and you must pay for the delivery shipping cost and return shipping cost of the purchase. The full purchase price can be given as a credit towards your next purchase or you can receive an 85% refund of the purchase price not including shipping. Please give us a call at 416-907-4922 to organize a return or a replacement. 
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